Owl and Brolly is closing for a short summer break to recharge, and to work on behind the scenes things and to get ready for new item launches later in the year.
All orders placed via the website after the 11th August, will be processed from the 1st September as per the time scales mentioned below. I’m sorry if this causes any inconvenience.
If you find you have an issue with an order you have already placed, such as a delivery problem, please do get in touch so I can help you 🙂
Update regarding posting of the wall stickers during COVID-19
Due to COVID-19 the postal times for each listing has changed. I will only be able to make one post office drop every 7 – 10 days in stead of every few days. This will affect the turn around time that you will receive your products.
I shall be upgrading to a signed for service on most of the range in the hope they will be processed quicker than standard parcels. This is no additional cost to you at this point, but the post office are suffering huge delays in their processing times, as they are short staffed. This has meant that they are having to prioritising mail.
If you order from Owl and Brolly at the moment, you will need to be aware that a late delivery is completely out of my hands at the moment.
I use hand sanitiser and hand washing between packing each order before they are taken to the post office. Please note that once they leave me, I do not know who will be handling the post before it arrives at your doorstep.
It is advised that you place your parcel in a bag, and move to a safe undisturbed place in your home, store in a dry and medium temperature environment, and leave it for at least 3 days before opening the contents. Please wash your hands after contact with any items posted to your home.
The virus can live on specific surfaces for an amount of time and Owl and Brolly cannot be held responsible for any consequences resulting from ordering at this time.
Please feel free to get in touch either via email or on FB messenger at the Owl and Brolly page https://www.facebook.com/OwlandBrolly/