I’m wanting to give an update regarding posting of the wall stickers while Covid-19 is in full force.
Please allow 7-10 working days for your stickers to be printed, cured, prepared and packed. They will then be posted once a week (possibly every 10 days depending on harsh cold weather conditions.)
Small post boxed sized orders will be posted more frequently.
I am trying to keep my contact with the outside world at a minimum at the moment, while complying with the governments ‘out for essential journeys’ mandate during lock down.
All items are being upgraded to first class signed for (at not extra cost to you) at this time to help the items get to you as quickly as possible once they are in the postal system. This excludes smaller cost wall sticker kits or large Special Delivery orders.
The postal staff at Royal Mail are working with reduced staff in their processing centres and so are prioritising mail. This is completely out of my hands and delays will be inevitable at this time.
I am happy to email you if you make a purchase to confirm these details with you so should you wish to cancel you are able to do so. Please do check your spam filter from time to time.
I am constantly using hand sanitiser and hand washing between packing each order. Please note that once they leave me, I do not know who will be handling the post before it arrives at your doorstep.
It is advised that you take your parcel to a safe undisturbed place in your home, still in a dry and medium temperature environment, and leave it for at least 3 days before opening the contents.
The virus can live on specific surfaces for an amount of time and Owl and Brolly cannot be held responsible for any consequences resulting from ordering at this time.
Please feel free to get in touch either via email or on FB messenger at the Owl and Brolly page https://www.facebook.com/OwlandBrolly/
I shall update this information as soon as any more details occur. This can change daily re postoffice, couriers, or any other factor than can cause delays.