CHRISTMAS STORE NOTICE
I have decided to close early for Christmas this year with regards to items in time for Christmas, due to being needed to care for a family member.
For all orders placed up to the 10th December I will aim to have in the post by the 13th December, but I cannot guarantee delivery before Christmas if there are delays with the Christmas postal system with royal mail. Please do NOT order if you are planning on making a set a Christmas gift.
I will resume printing my collection of stickers after a Christmas break, resuming on Wednesday the 5th of January. Should you order over the Christmas period, I will get in contact to confirm you are happy to wait till the new year for your order to be dispatched to you.
Thank you for your understanding, and I’m sorry if this causes you any inconvenience.
Additional Information about orders during this time of covid
Excluding this Christmas period, Please allow 7-10 working days for your stickers to be printed, cured, prepared and packed. They will then be posted once a week.
Small post boxed sized orders will normally be posted more frequently.
All large items are being upgraded to first class signed for (at not extra cost to you) at this time to help the items get to you as quickly as possible once they are in the postal system. This excludes smaller cost wall sticker kits or large Special Delivery orders.
The postal staff at Royal Mail are working with reduced staff in their processing centres and so are prioritising mail. This is completely out of my hands and delays will be inevitable at this time.
I am happy to email you if you make a purchase to confirm these details with you so should you wish to cancel you are able to do so. Please do check your spam filter from time to time.
I am constantly using hand sanitiser and hand washing between packing each order. Please note that once they leave me, I do not know who will be handling the post before it arrives at your doorstep.
It is advised that you take your parcel to a safe undisturbed place in your home, still in a dry and medium temperature environment, and leave it for at least a day before opening the contents.
The virus can live on specific surfaces for an amount of time and Owl and Brolly cannot be held responsible for any consequences resulting from ordering at this time.
Please feel free to get in touch either via email or on FB messenger at the Owl and Brolly page https://www.facebook.com/OwlandBrolly/
I shall update this information as soon as any more details occur. This can change daily re postoffice, couriers, or any other factor than can cause delays.